The company mission of Hygia Health Services, Inc. is "to redefine the reprocessing industry as a customer service industry." To that end, Hygia provides a series of unique services designed to maximize client cost-avoidance. These services are carefully directed to produce demonstrable client benefits in the areas of:
Device Recovery:
All Hygia protocols are designed to produce true facility savings – not just a "trading of dollars" as device savings are cannibalized by extra staff time and responsibilities. Therefore, Hygia locates device collection containers in the soiled utility rooms of each participating hospital unit. Because recovery containers are conveniently located, additional staff recovery efforts are minimized, staff compliance is maximized, and the greatest cost-avoidance benefits are realized. Hygia's programs produce quantifiable, hard dollar savings for client hospitals.
Staff Compliance:
At Hygia, we recognize that staff cooperation and compliance is the key to a successful reprocessing protocol. That's why we begin every protocol implementation with a complete staff in-servicing. A trained and informed staff has been shown to achieve maximum device recoveries and produce greatest cost-avoidance gains. It remains the responsibility of Hygia to generate the staff interest and enthusiasm that directly translate to cost-avoidance results. Hygia even provides unit premiums and incentives to motivate healthcare staff toward greatest compliance.
Reporting:
Hygia's unique device recovery protocols enable generation of custom compliance reports detailing device-specific unit recoveries. Data is collected and made available to involved Nurse Managers, Hospital Administrators, Materials Managers, etc. within days of each recovery. Hygia representatives are able to identify recovery trends – rewarding high-performing units and intervening with those producing below expectations. The reporting element of the reprocessing protocol is key as Hygia manages the protocol toward a predictable cost-avoidance benefit. After all, knowledge is power.
Device Delivery:
Because Hygia's processes are designed for maximum efficiency, recovered devices can be reprocessed and returned to their source hospital in only 1-2 weeks. This accelerated turn-around provides immediate cost-avoidance benefits for Purchasing /Acquisition Departments plus inventory and distribution benefits to Materials Management. Devices are returned packaged, appropriately labeled, and ready for reuse.
